Frequently Asked Questions
Answers to the most common queries about SAIA’s role and membership.
Everything You Need to Know About Non-Life Insurance
SAIA’s Frequently Asked Questions provide answers about SAIA’s role, membership, complaints procedures and other relevant information.
SAIA members are non-life (short-term) insurers. Please click here to view all 55 members of SAIA.
To verify the legitimacy of an organisation, please visit www.fsca.co.za.
Regrettably, SAIA does not endorse or promote products. We recommend that you approach our member companies directly for any commercial matters.
To become a member of SAIA, your company must meet the following criteria:
- Be registered with the Financial Sector Conduct Authority (FSCA).
- Hold a non-life insurance licence and sell non-life insurance products.
- Be a member of the National Financial Ombuds Scheme (NFO).
If your organisation meets the above criteria, please complete the online membership application form.
To check if your insurer is registered with SAIA, please follow this link.
If you would like to lodge a complaint against a SAIA member, please complete the online SAIA complaints form.
*SAIA can only assist with complaints related to the SAIA Code of Conduct. For all complaints that are not related to the SAIA Code of Conduct, please refer to the NFO.