South African Insurance Association

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Motor Body Repairers National Grading Standards Project

The SAIA is elated to report that the National Grading Standards which were developed for Motor Body Repairers (MBRs) who want to do out-of-warranty work is well underway and has been widely received with enthusiasm and support from all associations representing MBRs and independent MBRs.

To date, about 350 MBRs have contacted Bureau Veritas (our certification partner) to be certified and of these, 125 have already been certified. These figures indicate that about 20% of the known MBRs are in the process of being certified. The Standards Implementation Task Team, which is made up of representatives from the SAIA, its members and MBR associations are working closely with Bureau Veritas to ensure the success of this project. As part of the project the following initiatives have been created:

1. MBR Database

All MBRs that are in the process of being certified have been added to a database which SAIA members and MBR associations have access to. This will assist SAIA members to verify whether an MBR has been certified or not, and will be one central place for all MBRs.

2. Self-Assessment App

The SAIA has commissioned the development of a self-assessment App, which should help MBRs to gauge their readiness for certification. The App, which is currently at its testing phase, will be available free of charge from Android, Apple Store and Windows. Communication will be sent to all parties once the App is ready for use.

3. Trainee Inspector Programme

It has been identified that there is a need to introduce the quality inspector/auditor profession to the youth, especially from previously disadvantaged backgrounds. As such, the SAIA with support from its members, has partnered with Harambee and Waidler to source about 20 youth from areas around Johannesburg, put them through a work readiness programme as well as an internship for six months, to be exposed to the quality inspector/auditor profession, with specific focus on the automotive sector. The programme will include both classroom and hands-on type training. During the work readiness programme, learners will also be taken to MBRs in the Johannesburg area to see how a typical panel beating shop operates.

Important Information:

MBRs should contact Bureau Veritas on the following email address:, call them on 011 217 6306. MBRs may contact their associations for guidance as well.Should you wish to obtain access to the Bureau Veritas database, please send your request to Nicole (Gugu) Ndlovu on (, with a list of the emails of people you wish to give access to.If you have already been granted access to the database, please go to the following link to login: httsp://

For more information, please visit the National Grading Standards webpage at:

For more information contact:
Themba Palagangwe
SAIA GM: Governance and Transformation

Zanele Gigaba
SAIA Manager Transformation