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The South African Insurance Association (SAIA) is the voice of the short-term insurance industry. It represents the industry at all levels and with all stakeholders, to ensure a sustainable and dynamic short-term insurance industry for the benefit of all South Africans.
The SAIA represents most of the short-term insurance companies in South Africa and is authorised to negotiate on their behalf. The Association has 58 members, with a Chairman and vice-Chairman elected from its Board. Members of the SAIA abide by the SAIA Code of Conduct and participate in the Office of the Ombudsman for Short-term Insurance. The SAIA also participates and is represented in various organisations within and outside the insurance industry. The Association is managed by a Chief Executive and has 31 staff members.
Following a review of its existing, new and emerging projects, the SAIA has taken a strategic approach to address the sustainability of the insurance industry, in relation to environmental, social and governance (ESG) factors. This approach is in line with the United Nations Environment Programme – Finance Initiative (UNEP FI) Principles for Sustainable Insurance which talks to ESG Risks. The SAIA Board has identified the following key priority areas and agreed on a structure to enable the SAIA to effectively address the issue of short-term insurance sustainability
SAIA's key priority areas as identified by its Board:
>> Click here to read the Code of Conduct
>> Click here to download the complaints form
>> Please email complaints form to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
SAIA Consumer Education Brochure
Dowload the SAIA ‘It's all about the promise’ booklet to help you to become a competent and confident insurance consumer and be friends with your insurance company even at the time of a claim.
SAIA Consumer Education Brochures
Download the SAIA consumer education brochures for a quick overview and tips on your motor, household contents, house owners, personal liability, all risks, personal accident and travel insurance.
Download the SAIA Consumer Credit Insurance pamphlet to find out more about the type of insurance that usually covers the outstanding debt owed by you to a company that provides credit, and will be paid directly to the credit provider.

The South African Insurance Association
Association Incorporated under Section 21
Registration No.1998/25543/08
Postal address:
PO Box 30619
Braamfontein
2017
Physical address:
3rd Floor, JCC House
27 Owl Street
Milpark
Contact detail:
Tel: +27 11 726 5381
Fax: +27 11 726 5351
Email: info@saia.co.za
Directions to our office
>> SAIA on the google map
>> Click here to print a graphic map and directions
Please note that the we are moving to new premises with effect from the 1st of June 2012.
Our new address will be:
The South African Insurance Association
Ground Floor
Willowbrook House
Constantia Office Park
C/O 14th Avenue & Hendrik Potgieter Street
Weltevreden Park